Production/Fulfillment Associate

Production/Fulfillment Associate

Are you a creative individual who enjoys being hands-on, has exceptional attention to detail and wants to be part of a growing handmade business?

We are searching for a part-time Production/Fulfillment Associate to join the Dear Heart Signs team! In this role, you will play an important part of the DHS production team by helping bring our designs to life! In this position you will be responsible for keeping track of all incoming orders, organizing our production schedule, creating our products, packaging and labeling orders for shipment to ensure that our clients receive their orders in time for their celebrations!

As a Production/Fulfillment Associate for Dear Heart Signs you must be passionate about working with your hands, organization, attention to detail, and able to work well with others. We are looking for someone who is honest, motivated, hardworking, has great communication skills, and takes pride in the quality of their work.

Job Duties and Responsibilities:

  • Must accurately keep track of incoming orders.
  • Manage Etsy and Shopify platforms, keeping track of inventory, and renew listings.
  • Be able to organize and schedule orders in our production schedule (Google Sheets)
  • Must demonstrate an exceptional ability to keep track of deadlines
  • Must demonstrate ability to communicate effectively with the team to ensure orders are completed and shipped out on time.
  • Will be responsible for preparing files for Laser Machine
  • Will be responsible for running the Laser Machine
  • Light Woodworking Duties
  • Prepping/Cutting Material for Laser + Packaging
  • Sanding, Painting, Assembling Products
  • Keeping track of Materials and Supplies
  • Cleaning and Organizing Warehouse
  • Must accurately match completed orders to their packing slips
  • Prepare finished products for packaging and shipment
  • Will be responsible for packaging, weighing, and printing shipping labels for all outgoing orders and ensure that orders are shipped out on time.
  • Must demonstrate the ability to handle a fast-paced workload and be able to multitask.
  • Assess finished packaged product for quality assurance
  • Will be hands-on in the creative process and assist in all areas of the creative process like building/assembling products and ensuring a quality finished product.
  • Demonstrate an exceptional ability to remain organized and proof for accuracy.
  • Keep assigned areas clean. Other cleaning and organizational tasks as assigned
  • Must maintain a kind, helpful, and professional manner at all times.
  • Attending workshops and meetings as required.
  • Become familiar with our products, materials, and brand.
  • Other duties as assigned.

Ideal Candidate:

  • OC based candidates only.
  • Light woodworking/painting experience is a plus.
  • Packaging/processing experience preferred but not required.
  • Able to work M-F (early mornings/ day shift). Occasionally on nights & weekends during holiday & busy seasons.
  • Creative, self-starter, positive attitude, motivated, strong work ethic.
  • Exceptional attention to detail and organization.
  • Must be comfortable with meeting tight deadlines
  • Must be comfortable working with and packaging large/fragile items.
  • Is able to communicate effectively and check for accuracy.
  • Practical experience using Illustrator/Corel ((preferred, but not required), Dropbox, Google Products (Gmail, Drive, Sheets, etc), Shopify, and Etsy (preferred, but not required).
  • Comfortable being in front of the camera for Reels and Tiktok Videos a plus!
  • Exceptional ability to maintain consistency in the quality of products produced.
  • Exceptional ability to keep track of deadlines and communicate effectively with the team/management to ensure orders are completed and shipped out on time.
  • The ability to respond appropriately under pressure and represent our brand values.

Physical Requirement:

  • Stand constantly
  • Walk frequently
  • Stoop occasionally
  • Talk or hear constantly
  • Climb stairs frequently
  • Reach and twist/turn with hands and arms
  • Climb or balance and stoop, kneel, crouch or crawl
  • Ability to do repetitive work.
  • Frequently lift and/or move up to 30 pounds
  • Occasionally lift and/or move up to 50 pounds
  • Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
  • Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Platforms We Use:

  • Shopify
  • Etsy
  • Google Workspace (Gmail, Drive, Sheets, etc)
  • Slack (for communication).
  • Dropbox
  • Corel/Illustrator

Job Details - Part-time position

Rate: Starting at $15/hr

Location: Orange, CA

 

How to Apply

Does this position sound like a good fit? Email us at hello@dearheartsigns.com

  • Include this role's title in your subject line. 
  • Include a cover letter to introduce yourself and why you are perfect for this position.
  • Attach a resume that shows your relevant work experience in this field.

 

ABOUT OUR COMPANY - WHO WE ARE

Dear Heart Signs is a boutique signage studio specializing in personalized goods for all special occasions. We have been serving clients since 2015 as a husband and wife team.

We are excited to expand our team and bring on people who are passionate about serving with excellence, creativity, and kindness. Ideally we’d love to add team members who have a desire to grow and learn more about the event/celebration industry.

MISSION STATEMENT

We help our customers create uplifting environments and heartfelt moments one custom sign at a time.

WHAT SETS US APART

Heartfelt Service

We believe that our customers should experience a warm, personal touch when they're interacting with our brand. We go above and beyond to personally guide our customers through the process of designing a sign, ordering it, and getting it shipped. We want to make them feel supported and excited about their new signs. Our goal is to enable our customers to create warm and happy memories with their loved ones.

As a junior graphic designer for Dear Heart Signs, your goal will be to create a memorable experience and execute product designs that exceed the client’s expectations.

High Quality

We emphasize creating quality pieces of work that are classic and long-lasting. Using fine materials and hand crafting our work allows us to offer products that will last and look great. It's our goal to have our customers be blown away when they open their package and hang their sign for the first time. Beyond just the quality of our signs, we strive for quality in all corners of our business—from customer support to the design process to shipping.

Creative Excellence

We aim to be forward-thinking and outside of-the-box with everything that we do. It's our goal to steer clear of what everybody else is doing when it comes to creating custom signs that delight. We listen intently to what our customers are looking for in terms of design and aim to constantly bring fresh ideas to the table and evolve. Our aim is to strike a balance between trends and timelessness so that our designs feel fresh but stand the test of time.

Job Type: Part-time

Pay: From $15.00 per hour